eDiscovery Consultant

Washington, DC

Part Time

Mid Level

eDiscovery / RelativityOne Consultant
KeenLogic is seeking an eDiscovery / RelativityOne Consultant to support an established in-house eDiscovery program for the U.S. House of Representatives. This position will support the transition from a contractor-managed Relativity server environment to a government-owned RelativityOne instance while providing ongoing day-to-day eDiscovery support to House Committees.

The ideal candidate will have solid eDiscovery knowledge, strong customer service and problem-solving skills, and experience supporting eDiscovery technology and operations. This position will serve as a backup to the program’s primary processing expert while supporting both technical operations and House users. Mid-level eDiscovery experience is desired; however, junior-level candidates with a strong foundation and desire to learn may also be considered.
Position Details

Contract Length: Initial engagement through the end of the current Congress, with the potential for two one-year option periods
Schedule: Part-time; average weekly hours are anticipated not to exceed 20 hours
Hours: Hours may vary based on program needs and consultant expertise, with seasonal reductions anticipated in October and December
Location: Washington, DC
Client: U.S. House of Representatives

Required Qualifications

Solid knowledge of eDiscovery processes and workflows
Experience supporting eDiscovery technology and operations
Knowledge of Relativity/RelativityOne and the ability to support data processing, troubleshooting, and day-to-day platform operations
Strong customer service and problem-solving skills
Ability to provide technical support to users with varying levels of eDiscovery and technical knowledge
Strong written and verbal communication skills
Ability to develop and maintain user training materials and process documentation
Ability to learn new processes and technology quickly
Ability to effectively assimilate into and support the House community
Ability to work independently and collaboratively in support of an established eDiscovery program

Experience Level

Mid-level eDiscovery experience is desired
Junior-level candidates with solid eDiscovery knowledge and a strong desire to learn may also be considered
The consultant will serve as a backup to the program's primary processing expert, with responsibilities potentially expanding based on the needs of the House

Job Expectations

Provide responsive, customer-focused support to House Committees using the RelativityOne platform
Support established eDiscovery processes and workflows
Assist with electronic data processing and troubleshooting
Provide day-to-day technical and user support within RelativityOne
Support RelativityOne administration and technical operations as needed
Serve as backup support to the program's primary processing expert
Develop an understanding of the House community and the needs of Committee users
Work collaboratively with internal House staff and other program resources
Help ensure continuity and minimize disruption as technical eDiscovery functions transition from a contractor-managed environment to the House's RelativityOne environment
Support the continued development of a sustainable in-house eDiscovery operating model

Key Responsibilities

Provide day-to-day eDiscovery and RelativityOne support to House Committees
Support data processing and troubleshoot eDiscovery and platform-related issues
Respond to user questions and provide customer service and technical assistance
Support House RelativityOne administration and technical operations as needed
Continue the refinement and execution of established eDiscovery program objectives and workflows
Develop, update, and maintain user training materials and documentation
Support continuity of eDiscovery operations during the transition from the current contractor-managed Relativity environment to the government-owned RelativityOne instance
Work with internal staff to identify and resolve technical and operational issues
Help establish and maintain sustainable processes for ongoing in-house eDiscovery operations
Serve as backup to the program's primary processing expert
Perform additional eDiscovery support activities based on the evolving needs of the House program

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Are you a U.S. Citizen and eligible for government clearances?*

Are you able to work approximately 10–20 hours per week on a part-time basis, with hours varying based on program needs?*

This position is primarily remote but will require occasional, pre-scheduled onsite support in Washington, DC. Are you able to report onsite when required?*

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How many years of professional eDiscovery experience do you have?*

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Which of the following have you performed hands-on in Relativity/RelativityOne?* Data processingData imports/loadingTroubleshooting processing errors/exceptionsWorkspace administrationUser/permissions managementSearches/saved searchesProductionsExportsRelativity user support

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Have you created or maintained eDiscovery SOPs, user guides, training materials, or process documentation?*

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eDiscovery Consultant

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